Free Australia-wide shipping on all orders over $75

Terms and conditions

Your access to, and use of, this website, your purchases via this website are subject to the following terms and conditions. By using this website you represent that you have read, understood and accepted these terms and conditions, and agree to be bound by them. If you do not agree with these terms and conditions, please do not use this website. 

Disclaimer

The information provided on our website is for educational purposes only and is provided “as is.” While we make every effort to provide accurate, up to date information on our site, we make no warranty (expressed or implied) as to the accuracy or completeness of the information provided or whether products are fit for your purposes. You must exercise your independent judgement in determining the appropriateness of the information and products for your purposes. Buddhawood Body and Soul assumes no responsibility or liability for any errors or omissions in content on this website. 

The way you use products purchased from Buddhawood Body and Soul is outside our control. As such, we assume no responsibility or liability for any damages or injury resulting from use of, or reliance on, the information provided or products purchased. The liability of Buddhawood Body and Soul is limited to the value of the goods and does not include any consequential losses.

Medical Disclaimer

We at Buddhawood Body and Soul believe that products made from natural ingredients are healthier and more gentle on the skin. Possible benefits of natural ingredients have been handed down through generations for centuries across the globe. However, the information provided on this website and any statements on properties of natural ingredients or possible benefits of the use of natural ingredients should in no way be misconstrued as medical advice to diagnose, treat, prevent or cure any disease or health condition and is for educational purposes only. No information on this site should replace advice provided by medical professionals.

We provide a clear list of all ingredients used in our products both on this website and on our product labelling. If you have allergies or sensitivities to any ingredients listed you should not use the product. We take no responsibility for any reaction to ingredients used. As with any new product, you should always undertake a patch test and if irritation occurs you should not continue using the product.

Shipping

Our aim is to dispatch all orders within 3 business days of receipt. All orders are sent via Australia Post or Sendle. If you have additional delivery instructions, please indicate this at checkout. In general, delivery to your door will take 5-7 business days following dispatch. Deliveries to rural delivery addresses will usually take one to two days longer. Weekends, public holidays, adverse weather events and infrastructural complications may cause additional delays.- Orders will be automatically dispatched to the address provided at checkout, please ensure you supply the correct address at checkout! Once your order has been dispatched we cannot change the shipping address. It may be possible for the courier company to redirect your order. Please contact the courier company directly to discuss your options.

Returns & refund policies

Please check all parcels carefully, by signing for a consignment you are formally accepting the goods in the condition in which they were received. Once your order has shipped we can not accept cancellations or changes.

We work hard to ensure your order is packed carefully and protected during shipping. Once your order leaves our premises we cannot guarantee how carefully it is handled. We are not responsible for damaged incurred during shipping.

Should you receive an incorrect order, please contact us within 2 days of receiving it so we can rectify the situation.

For hygiene reasons we cannot restock items and therefore cannot accept returns if you simply change your mind. Should your product be defective we will exchange it happily. For exchanges you must contact us within 2 days of receiving your order, return the item unopened and unused within 7 days of delivery.

Buddhawood Body and Soul is not responsible for the return shipping cost.

Privacy and personal information

Buddhawood Body and Soul will endeavour to keep all personal information collected on the Website secure and confidential, however, we are not responsible for any breach of security caused by third parties. We do not represent that the Website is completely secure.

Locally made & owned

Gold Coast, Qld, Australia

Free Australia-wide shipping

On all orders above $50

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100% Pure, No Nasties

Natural, organic & vegan friendly